{"id":17729,"date":"2022-03-25T15:01:16","date_gmt":"2022-03-25T14:01:16","guid":{"rendered":"https:\/\/office-it.be\/general-terms-and-conditions\/"},"modified":"2025-11-25T12:17:30","modified_gmt":"2025-11-25T11:17:30","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/office-it.be\/en\/general-terms-and-conditions\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"\t\t
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Changes - january '24<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Following the introduction of the new contract law, a few small adjustments have been made to our general terms and conditions. We are happy to summarize them for you below:<\/p>\n

Amended articles<\/u><\/strong><\/p>\n

Article 1<\/strong>: The definitions of the terms \u201cagreement\u201d and \u201cspecific conditions\u201d have been expanded.<\/p>\n

Article 2<\/strong>: Concerning the formation of an agreement between the customer and Office-IT, this article has been further clarified.<\/p>\n

Article 10<\/strong>: Supplemented with the information that, from now on, the general terms and conditions of products and services from third-party suppliers that Office-IT resells to its customers will be made available to the customer via the Office-IT website (link<\/a>).<\/p>\n

Article 15<\/strong>: The index for price adjustments has been changed from the old general Agoria index to the new Agoria Digital Index, which is more in line with the activities of Office-IT. <\/p>\n

Articles 19 and 20<\/strong>: Payment terms now start from the receipt of the invoice instead of from the invoice date.<\/p>\n

Article 30<\/strong>: The fixed monthly fee for monitoring and maintenance services has been described in greater detail. Monitoring and maintenance services will be charged at a fixed price per device per month.<\/p>\n

Article 59<\/strong>: Addition of the paragraph \u201cIn the event that a Party is prevented due to a Force Majeure event, it shall notify the other Party thereof in writing within a reasonable period after the commencement of the Force Majeure event.\u201d<\/p>\n

Point 18, Article 60<\/strong> has been added and addresses what to do in the case of hardship. \u2018Hardship\u2019 refers to an unforeseeable situation that creates such a serious imbalance between the contracting parties that the continued execution of the agreement under unchanged circumstances becomes extraordinarily disadvantageous for one of the parties.<\/p>\n

You will find the full general terms and conditions in the pdf document below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tKlik hier voor de Algemene voorwaarden (NL) in pdf<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tClick here for the General Terms & Conditions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Changes – january ’24 Following the introduction of the new contract law, a few small adjustments have been made to our general terms and conditions. We are happy to summarize them for you below: Amended articles Article 1: The definitions of the terms \u201cagreement\u201d and \u201cspecific conditions\u201d have been expanded. Article 2: Concerning the formation […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-17729","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"\nGeneral terms and conditions - 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