{"id":17764,"date":"2022-03-24T13:26:27","date_gmt":"2022-03-24T12:26:27","guid":{"rendered":"https:\/\/office-it.be\/mauquoy-token-company\/"},"modified":"2026-10-29T14:57:03","modified_gmt":"2026-10-29T13:57:03","slug":"mauquoy-token-company","status":"publish","type":"post","link":"https:\/\/office-it.be\/en\/mauquoy-token-company\/","title":{"rendered":"Mauquoy Token Company"},"content":{"rendered":"\t\t
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Mauquoy Token Company and Office-IT: a tough start, a strong partnership<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mauquoy Token Company is the largest manufacturer of metal tokens in Europe, exporting to more than 50 countries worldwide. For a global player that relies on export for more than 90% of its business, having a reliable IT partner is essential.<\/p>

A role that Office-IT has been happy to take on for some time now.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tLooking for an IT partner for your SME? we will be pleased to work with you to examine the most suitable solutions, and are able to offer standard plans as well as custom-made options. The choice is yours.<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Mauquoy Token Company is not easy to describe in just one line. Under the parent company, several entities operate with one common factor: tokens and coins in metal. From coins for mints and national banks to souvenir coins and vending industry tokens \u2013 they are everywhere. Within this niche, the company is the largest player in Europe, and possibly worldwide. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A forced switch turns out to be a blessing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The partnership started when Mauquoy Token Company\u2019s long-time IT provider admitted the workload had grown too heavy. \u201cAt the time, we relied on a one-man business where the owner handled all IT tasks. The rapid pace of change, combined with the looming global vulnerability in Microsoft Exchange Server, led him to end the collaboration and recommend that we look for a new IT partner. Fortunately, we acted quickly,\u201d says COO Kristin Beirens.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Starting over after a hack<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The start of our partnership happened just in time. Only a few days later, the company was hit by a hack that shut down the entire system. \u201cWe had only been working with Office-IT for less than a week, and suddenly it was all hands on deck.Fortunately, they had already performed a full audit and identified several weak spots.Although the hack was not directly linked to the Exchange vulnerability, our operations were seriously disrupted,\u201d Kristin recalls. The Office-IT specialists immediately came on site to restore operations as quickly as possible. <\/p>

The Office-IT specialists immediately came on site to restore operations as quickly as possible. \u201cThey worked through the entire weekend, and by Monday afternoon we were operational again.A true feat, and even the data loss was minimal. We were also lucky that we use SAP Business One on a separate Linux server. That, combined with Office-IT\u2019s quick action, meant we were back up and running very fast \u2013 without major damage. We switched at exactly the right time.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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IT must be functional<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Although they compared different providers, the decision to go with Office-IT was made fairly quickly. \u201cProfessionalism and experience were key. We also didn\u2019t want to depend on just one person anymore. We appreciate Office-IT\u2019s accessibility and direct communication. And importantly, they follow our philosophy of keeping IT simple \u2013 no unnecessary tools or overkill. We prefer a clear and manageable structure with Microsoft 365 as the basis.\u201d<\/p>

At Mauquoy Token Company, the choice was made for a hybrid setup, with SAP running locally and Microsoft 365 in the cloud. \u201cA deliberate decision, as it spreads risk. SAP can now run in the cloud too, but at the time that wasn\u2019t possible yet. Also, we had a relatively new server, which made hybrid a logical choice. And I don\u2019t want our work comfort to depend entirely on the quality of the internet connection.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Internally recommended <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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After the intense baptism of fire in the early weeks, things have been running smoothly ever since.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u201cIt was a very intense introduction, but we are glad that Office-IT was at our side during that hectic time.We are very satisfied with the collaboration, and whenever we have a request or remark, they respond quickly. I have already recommended Office-IT internally at group level and to sister companies \u2013 and that probably says it all.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Share this case:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Do you have questions about your IT environment?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Are you reading something that’s relevant to your organization? Or would you like to know what a particular development means for your IT environment?<\/p>

We’d be happy to work with you to explore the opportunities and areas of focus for your business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We made the switch at just the right time, because a few days earlier we had been the victims of a hack. Thanks to Office-IT, we were back up and running very quickly without too much trouble.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Mauquoy Token Company<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Westerlo<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Just before we made the switch to Office-IT, we were hacked The timing was crucial: thanks to their dedication, we were able to continue operations quickly and without major consequences.<\/p>\n","protected":false},"author":10,"featured_media":8886,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"off","ocean_gallery_id":[],"footnotes":""},"categories":[127],"tags":[],"class_list":["post-17764","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cases-en","entry","has-media"],"acf":[],"yoast_head":"\nMauqoy Token company entrusts its IT management to Office-IT.<\/title>\n<meta name=\"description\" content=\"Mauquoy Token Company needs to be able to rely on a trustworthy IT partner. A role that Office-IT is happy to take on.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/office-it.be\/en\/mauquoy-token-company\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mauqoy Token company entrusts its IT management to Office-IT.\" \/>\n<meta property=\"og:description\" content=\"Mauquoy Token Company needs to be able to rely on a trustworthy IT partner. 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