{"id":18904,"date":"2023-01-12T12:57:36","date_gmt":"2023-01-12T11:57:36","guid":{"rendered":"https:\/\/office-it.be\/our-helpdesk-scores-again\/"},"modified":"2025-12-30T16:38:26","modified_gmt":"2025-12-30T15:38:26","slug":"our-helpdesk-scores-again","status":"publish","type":"post","link":"https:\/\/office-it.be\/en\/our-helpdesk-scores-again\/","title":{"rendered":"Our Helpdesk scores again!"},"content":{"rendered":"\t\t
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About Office-IT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our Helpdesk scores again!<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A high-performing and reliable IT environment is crucial for every company. <\/p>

That is why we find it extremely important that our customers receive fast and efficient support whenever they have questions or encounter issues.<\/span><\/p>

A task perfectly suited to our Helpdesk, as confirmed by our customer satisfaction survey.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Let us know what could be improved within your organisation. we will be pleased to work with you to examine the most suitable solutions, and are able to offer standard plans as well as custom-made options. The choice is yours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Companies should be able to focus on their core business without worrying about their IT. That is why more and more customers are switching to our proactive services<\/a>, where we ensure everything runs smoothly behind the scenes.<\/p>

And if something does go wrong, our customers can rely on our professional Helpdesk staff.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Customer satisfaction survey<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The results of our survey show that customers truly appreciate this service. Last year, we achieved a Helpdesk service score of 94%. An increase of 2% compared to the previous year.<\/p>

This is what customers say about our service: <\/p>

\u201cFully satisfied with your service and your colleague.\u201d<\/em> \u2013 Groupe Atlantic<\/a>
\u201cQuick and good assistance.\u201d<\/em> \u2013 Joker Jong Toerisme<\/a>
\u201cVery satisfied with the fast solution.\u201d<\/em> \u2013 Tormans<\/a>
\u201cWhat else can I do but give the maximum score. After 1.5 hours I could work again. Thank you.\u201d<\/em> \u2013 Gefran Benelux<\/a><\/p>

We want to relieve our customers more than ever, so they can focus on what truly matters to them.
Business continuity. That\u2019s what we guarantee. <\/p>

Curious about what we can do for you? Get in touch <\/a>with our team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Share this article<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Looking for an IT partner for your SME?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Let us know what could be improved within your organisation. Whether you are a small or a large company, we will be pleased to work with you to examine the most suitable solutions, and are able to offer standard plans as well as custom-made options. The choice is yours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\u201cWhen we were looking for a new IT partner, choosing Office-IT was an easy decision.\u201d\n

Mauquoy Token Company<\/strong>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

The Office-IT Prio Helpdesk stands for fast and reliable IT support. Standard service included in our monitoring solutions and maintenance plans.<\/p>\n","protected":false},"author":2,"featured_media":13446,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[176],"tags":[182],"class_list":["post-18904","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-office-it","tag-about-office-it-en","entry","has-media"],"acf":[],"yoast_head":"\nOur Helpdesk scores 94% customer satisfaction<\/title>\n<meta name=\"description\" content=\"Discover how the Office-IT Helpdesk delivers fast, reliable IT support with 94% satisfaction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/office-it.be\/en\/our-helpdesk-scores-again\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Helpdesk scores 94% customer satisfaction\" \/>\n<meta property=\"og:description\" content=\"Discover how the Office-IT Helpdesk delivers fast, reliable IT support with 94% satisfaction.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/office-it.be\/en\/our-helpdesk-scores-again\/\" \/>\n<meta property=\"og:site_name\" content=\"Office-IT\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-12T11:57:36+00:00\" \/>\n<meta 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