{"id":18936,"date":"2022-03-16T13:20:39","date_gmt":"2022-03-16T12:20:39","guid":{"rendered":"https:\/\/office-it.be\/incendin\/"},"modified":"2026-10-29T14:57:44","modified_gmt":"2026-10-29T13:57:44","slug":"incendin","status":"publish","type":"post","link":"https:\/\/office-it.be\/en\/incendin\/","title":{"rendered":"Incendin"},"content":{"rendered":"\t\t
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Incendin finds the right partner for their IT management in Office-IT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With the increasing demand for its solutions, Incendin decided in 2015 to define the foundations of an ambitious growth plan focused on international expansion and innovation. As the company grew, so did the need for a structured approach and optimisation of its IT environment.<\/p>

They found the right partner in Office-IT.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tLooking for an IT partner for your SME? we will be pleased to work with you to examine the most suitable solutions, and are able to offer standard plans as well as custom-made options. The choice is yours.<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Founded in 2000, Incendin develops, produces and distributes environmentally friendly flame-retardant additives, mainly used in the construction and transport sectors and in electronic devices. The company is a European market leader and exports from its production site in Tisselt to more than 30 countries. With the growing attention to fire safety and sustainability, the market for these products continues to expand. With demand for its solutions on the rise, the company decided in 2015 to outline an ambitious growth plan. It is supported in this effort by the investment firm Gimv. <\/p>

\u201cIn every production company IT is essential, and we are no exception. With operations in multiple countries, it is crucial that everyone always has access to live information. Only then can we respond quickly.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Infrastructure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The company\u2019s expansion placed increasing pressure on the existing server infrastructure. To support its growth path, Incendin needed an ICT partner capable not only of following this trajectory but also of identifying needs proactively. \u201cBy outsourcing our ICT management, we not only minimise risks, but I also gain more time to focus on strategic matters.\u201d Several parties were contacted, and after thorough analysis, Office-IT was chosen. \u201cWe were convinced that Office-IT could fully relieve us of our IT concerns. The combination of a personal approach and central location was immediately in their favour. And the roadmap Office-IT designed for us aligned perfectly with our growth plans.\u201d<\/p>

Office-IT created a technical architecture based on a detailed project plan and executed it in several phases. A centralised data structure was chosen, improving both manageability and security. \u201cWe needed an ICT partner that could react quickly and accurately to our needs. Office-IT was the right choice.\u201d<\/p>

A new central infrastructure was purchased and, after extensive testing in Olen, physically moved to the new administration building and production hall in Tisselt. The different sites were interconnected via secure VPN connections, giving employees virtual access to the entire network. They log in via a Remote Desktop Services environment and work directly on servers within the company.<\/p>

With this solution, business-critical information is always available to all sites \u2014 a key requirement for Ecochem.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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International growth<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With operations in multiple countries, it became increasingly important to invest in a communication platform ready for the future. In November 2017, upon Office-IT\u2019s recommendation, they switched to Fonzer VoIP telephony. This provides significant savings on international call costs. The phone systems in Belgium, France, Germany and Israel are connected, allowing free calls between sites. Colleagues working from their home offices in France and Spain also call for free. \u201cWe will soon extend this system to our sister company in the U.K. The quality of this telephony solution, together with the cost savings, fits perfectly into our growth plan.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Collaboration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Incendin is extremely satisfied with both the solution and the implementation. \u201cThe result of the collaboration with Office-IT is that the continuity, reliability and quality of our IT infrastructure have increased significantly. At the same time, employee mobility has improved.\u201d With the Remote Desktop solution, Incendin can now offer its employees a complete workplace anytime, anywhere.<\/p>

\u201cThe implementation went flawlessly,\u201d says Hil Foon Wong. \u201cOffice-IT completed the project professionally, within the agreed timeframe and budget. The result of thorough analysis and detailed planning.<\/p>

What I personally find very important is the personal contact. When I call Office-IT, I know exactly who I\u2019m speaking to, thanks to their fixed contact persons. It makes collaboration very pleasant.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u201cWe are very satisfied with the result. The people at Office-IT are flexible, committed and have excellent technical knowledge.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Share this case:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Do you have questions about your IT environment?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Are you reading something that’s relevant to your organization? Or would you like to know what a particular development means for your IT environment?<\/p>

We’d be happy to work with you to explore the opportunities and areas of focus for your business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We were convinced that Office-IT could take the IT burden off our shoulders. The combination of a personalized approach and the central location immediately worked in their favor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Incendin<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tisselt<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

We were immediately convinced that Office-IT could fully relieve us of our IT concerns. The roadmap that Office-IT created for us aligned seamlessly with our growth trajectory. <\/p>\n","protected":false},"author":10,"featured_media":8889,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[127],"tags":[],"class_list":["post-18936","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cases-en","entry","has-media"],"acf":[],"yoast_head":"\nIncendin finds the right partner for their IT management in Office-IT<\/title>\n<meta name=\"description\" content=\"Discover how Incendin strengthened its IT environment and growth plans thanks to Office-IT\u2019s expertise.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/office-it.be\/en\/incendin\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Incendin finds the right partner for their IT management in Office-IT\" \/>\n<meta property=\"og:description\" content=\"Discover how Incendin strengthened its IT environment and growth plans thanks to Office-IT\u2019s expertise.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/office-it.be\/en\/incendin\/\" \/>\n<meta property=\"og:site_name\" content=\"Office-IT\" \/>\n<meta property=\"article:published_time\" 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