{"id":23145,"date":"2025-11-19T08:24:18","date_gmt":"2025-11-19T07:24:18","guid":{"rendered":"https:\/\/office-it.be\/we-are-hiring-a-support-engineer\/"},"modified":"2026-10-29T15:02:38","modified_gmt":"2026-10-29T14:02:38","slug":"we-are-hiring-a-support-engineer","status":"publish","type":"post","link":"https:\/\/office-it.be\/en\/we-are-hiring-a-support-engineer\/","title":{"rendered":"We are hiring a Support Engineer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23145\" class=\"elementor elementor-23145 elementor-7144\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1149fd6 e-flex e-con-boxed e-con e-parent\" data-id=\"1149fd6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8cc9a68 e-con-full e-flex e-con e-child\" data-id=\"8cc9a68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ec4970 elementor-widget elementor-widget-heading\" data-id=\"2ec4970\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">JOB OPENING<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2e01c8 elementor-widget elementor-widget-heading\" data-id=\"e2e01c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Are you the Support Engineer we're looking for?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec7bde1 elementor-widget elementor-widget-text-editor\" data-id=\"ec7bde1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To strengthen our team, we are looking for a Support Engineer.<\/p><p>Check out the job posting below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-381fc88 e-con-full e-flex e-con e-child\" data-id=\"381fc88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f168b0 elementor-align-left elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"4f168b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:%20staffing@office-it.be\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Would you like to become a Support Engineer at Office-IT? Then send us your resume right away<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-869cf3d e-con-full e-flex e-con e-child\" data-id=\"869cf3d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-083abc0 e-flex e-con-boxed e-con e-parent\" data-id=\"083abc0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-af7304c e-con-full e-flex e-con e-child\" data-id=\"af7304c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6d69b7 elementor-widget elementor-widget-heading\" data-id=\"a6d69b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who are we?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57870e5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"57870e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efa7c0c elementor-widget elementor-widget-text-editor\" data-id=\"efa7c0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Office-IT is a growing IT managed service provider with about 20 employees. We are located in Olen. For more than 20 years, Office-IT has been providing efficient and innovative comprehensive solutions in the field of IT infrastructure. You can take \u201cTotal\u201d quite literally: from the cloud environment to the network and all the way through to workplace management.<\/p><p>Our focus is on customized solutions, a clear vision for the future, and building <a href=\"\/aanpak\/\">sustainable, long-term relationships.<\/a> Our <a href=\"https:\/\/office-it.be\/en\/cases\/\">clients<\/a> are located both domestically and internationally, ranging from small and medium-sized enterprises to large corporations and public institutions.<\/p><p>To strengthen our team, we are looking for a <strong>Support Engineer.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6ddbc2 elementor-widget elementor-widget-heading\" data-id=\"b6ddbc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What does the role of Support Engineer entail?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a595493 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a595493\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bd83bd elementor-widget elementor-widget-text-editor\" data-id=\"6bd83bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a support engineer, you are the first point of contact for our customers when they encounter IT issues. You will work purposefully to find a solution, while also ensuring that the administrative processing and follow-up in the ticketing system are handled correctly. If necessary, escalate more complex issues.<\/p><p>You will also be responsible for performing and monitoring the day-to-day maintenance tasks for clients, servers, and network equipment. You&#8217;ll perform the initial installation of clients and assist your colleagues with projects. We do this both from our office in Olen and from our clients&#8217; offices.<\/p><p>You will be assigned to the support desk&#8217;s on-call roster (weekdays from 7:00 a.m. to 6:00 p.m.). This is done through a rotation system with coworkers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-758d0ce elementor-widget elementor-widget-heading\" data-id=\"758d0ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Profile of the Ideal Support Engineer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c908bd1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c908bd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f75817 elementor-widget elementor-widget-text-editor\" data-id=\"0f75817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>You have a bachelor&#8217;s degree or equivalent in IT, or the necessary experience.<\/li><li>Initial experience in a similar position is required.<\/li><li>You speak and write fluently in Dutch and English. A basic knowledge of spoken French is also required.<\/li><li>Just like us, you have a passion for IT and a desire to learn something new every day.<\/li><li>You are customer-oriented and have excellent communication skills.<\/li><li>You&#8217;re a true team player.<\/li><li>You are able to handle stress and are flexible.<\/li><li>You have a good understanding of Microsoft 365 cloud services. Knowledge of and\/or interest in SharePoint is a plus.<\/li><li>You have a basic understanding of network management.<\/li><li>You have a basic knowledge of PowerShell.<\/li><li>A basic understanding of security is a plus<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a50ad5 elementor-widget elementor-widget-heading\" data-id=\"7a50ad5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What do we offer?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85f7bcc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"85f7bcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59695fe elementor-widget elementor-widget-text-editor\" data-id=\"59695fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Flexible work environment. You will primarily be based at our location in Olen.<\/li><li>For this position, we offer an attractive salary supplemented by a comprehensive package of fringe benefits: a laptop, meal vouchers, eco-vouchers, and hospitalization insurance.<\/li><li>Opportunities for your personal development through education, training, and earning certifications.<\/li><li>An open and friendly atmosphere and a team of top-notch, professional colleagues.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dd5821 elementor-widget elementor-widget-heading\" data-id=\"3dd5821\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Would you like to become a Support Engineer at Office-IT?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-662c61a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"662c61a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f172bda elementor-widget elementor-widget-text-editor\" data-id=\"f172bda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Then send your resume to <a href=\"mailto:st******@*******it.be\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\" data-original-string=\"v7fsO\/mTKZLX\/57U90Shtw==debGabmMy9Kn5QQphCgpzJ7m1pHcTh8feswtF+582a+hp4=\" target=\"_blank\" rel=\"noopener\"><span \n                data-original-string='G3T38AiHfL4KZr0xssaiKg==debFIIcRDjfHtltwt6qdfVEvpWRBAa9WjfWU6VZ3SLIldA='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>st<span class=\"apbct-blur\">******<\/span>@<span class=\"apbct-blur\">*******<\/span>it.be<\/span><\/a> right away!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Are you passionate about IT, do you love a challenge, and are you looking for a job with plenty of variety? 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