{"id":18862,"date":"2024-04-04T13:26:06","date_gmt":"2024-04-04T11:26:06","guid":{"rendered":"https:\/\/office-it.be\/un-nouveau-souffle-dans-notre-departement-operations\/"},"modified":"2025-12-30T16:23:08","modified_gmt":"2025-12-30T15:23:08","slug":"un-nouveau-souffle-dans-notre-departement-operations","status":"publish","type":"post","link":"https:\/\/office-it.be\/fr\/un-nouveau-souffle-dans-notre-departement-operations\/","title":{"rendered":"Un nouveau souffle dans notre d\u00e9partement Operations"},"content":{"rendered":"\t\t
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\u00c0 propos d\u2019Office-IT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nouveau souffle dans le d\u00e9partement Operations d\u2019Office-IT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nous sommes ravis d\u2019annoncer plusieurs changements organisationnels importants au sein de notre d\u00e9partement Operations, visant \u00e0 am\u00e9liorer encore davantage la qualit\u00e9 de notre service pour nos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Nieuwe\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Vous souhaitez d\u00e9couvrir ce que nous pouvons faire pour votre entreprise? Nos experts sont pr\u00eats \u00e0 vous conseiller et \u00e0 vous accompagner. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Optimisation d\u2019Operations pour un service d\u2019excellence<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Le d\u00e9partement a \u00e9t\u00e9 renforc\u00e9 par une nouvelle structure manag\u00e9riale compos\u00e9e de trois responsables, affirmant notre engagement envers l\u2019efficacit\u00e9, le service et l\u2019automatisation.<\/p>\n

Kevin Claes<\/strong>, Support Lead, soutiendra notre \u00e9quipe de servicedesk dans ses t\u00e2ches quotidiennes et agira comme premier point de contact pour nos clients.<\/p>\n

Francis Theys<\/strong>, Technical Lead Operations, sera charg\u00e9 de mettre en place un nouveau cadre structurel pour soutenir notre route vers l\u2019Operational Excellence. Il se concentrera \u00e9galement sur la standardisation et l\u2019automatisation de nos processus techniques au sein d\u2019Operations.<\/p>\n

Les deux responsables rapportent \u00e0 notre COO, Eddy Mandemaker<\/strong>, qui assume la responsabilit\u00e9 finale et apporte le soutien n\u00e9cessaire pour garantir une mise en \u0153uvre optimale des nouvelles fonctions.<\/p>\n

Nous sommes convaincus que cette nouvelle structure nous permettra d\u2019\u00e9lever encore le niveau de notre service, et nous abordons l\u2019avenir avec confiance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Partagez cet article.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Vous cherchez un partenaire informatique pour votre PME?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Faites-nous savoir ce qui pourrait \u00eatre am\u00e9lior\u00e9 dans votre organisation. Petite ou moyenne entreprise ? Nous sommes heureux d’examiner avec vous les solutions les plus appropri\u00e9es et de vous proposer des formules standard ou personnalis\u00e9es. \u00c0 vous de choisir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\u00ab L\u2019approche personnelle, la rapidit\u00e9 de r\u00e9action et la communication claire d\u2019Office-IT nous donnent la confiance que notre IT est bien g\u00e9r\u00e9e. Pour une entreprise sans d\u00e9partement IT interne, cette collaboration fiable est cruciale. \u00bb\n

NSI<\/strong>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Notre d\u00e9partement Operations prend une nouvelle direction gr\u00e2ce \u00e0 une structure manag\u00e9riale renforc\u00e9e, ax\u00e9e sur l\u2019efficacit\u00e9, le service et l\u2019automatisation. Faites connaissance avec Kevin, Francis et Eddy.<\/p>\n","protected":false},"author":2,"featured_media":15602,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[178,148],"tags":[183],"class_list":["post-18862","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-propos-doffice-it","category-actualites","tag-a-propos-doffice-it","entry","has-media"],"acf":[],"yoast_head":"\nNouvelle structure manag\u00e9riale pour renforcer Operations chez Office-IT<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment notre \u00e9quipe Operations renouvel\u00e9e renforce l\u2019efficacit\u00e9, la qualit\u00e9 de service et l\u2019automatisation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/office-it.be\/fr\/un-nouveau-souffle-dans-notre-departement-operations\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nouvelle structure manag\u00e9riale pour renforcer Operations chez Office-IT\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez comment notre \u00e9quipe Operations renouvel\u00e9e renforce l\u2019efficacit\u00e9, la qualit\u00e9 de service et l\u2019automatisation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/office-it.be\/fr\/un-nouveau-souffle-dans-notre-departement-operations\/\" \/>\n<meta property=\"og:site_name\" content=\"Office-IT\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-04T11:26:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-30T15:23:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/office-it.be\/wp-content\/uploads\/2024\/04\/Operations-afdeling-Office-IT.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Christine.vanderHeijden@office-it.be\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Christine.vanderHeijden@office-it.be\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture 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