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How do I set an out of office on a shared mailbox?

Our Helpdesk regularly receives the question of how to enable an out of office assistant on a shared mailbox.

We are happy to explain it to you.

Op zoek naar Microsoft 365 licenties? Office-IT helpt je graag verder met de meeste gepaste oplossing op maat van jouw bedrijf.

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  • Go to www.office.com
  • Log in with the credentials of your personal account
  • Go to the Outlook app
  • Click your name in the top right corner
  • Choose Open another mailbox
  • Type the email address of the shared mailbox
  • Find the relevant shared mailbox in the list
  • Select it and click Open
  • Click on the gear icon
  • Scroll down to View all Outlook settings
  • Check Automatic replies
  • Choose the desired time range
  • Enter the reply text (note: this can be set for both inside and outside the organization)
  • Click Save

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Let us know what could be improved within your organisation. Whether you are a small or a large company, we will be pleased to work with you to examine the most suitable solutions, and are able to offer standard plans as well as custom-made options. The choice is yours.

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“We do not want to overload the organisation with tools, and have deliberately opted on a more simple structure that is based on Microsoft Office 365.”

Mauquoy Token Company