How do I set an out of office on a shared mailbox?
Our Helpdesk regularly receives the question of how to enable an out of office assistant on a shared mailbox.
We are happy to explain it to you.
- Go to www.office.com
- Log in with the credentials of your personal account
- Go to the Outlook app
- Click your name in the top right corner
- Choose Open another mailbox
- Type the email address of the shared mailbox
- Find the relevant shared mailbox in the list
- Select it and click Open
- Click on the gear icon
- Scroll down to View all Outlook settings
- Check Automatic replies
- Choose the desired time range
- Enter the reply text (note: this can be set for both inside and outside the organization)
- Click Save
Is your question not listed here?
Not every IT question has a standard answer. Sometimes the right solution depends on your IT environment, the applications you use, or the way your organization operates.
We’d be happy to work with you to determine what’s needed in your situation and help you with your question.
We prefer a clear and manageable structure with Microsoft 365 as the basis.”
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