Cybersecurity in the Tourism Industry: The Story of Joker
The tourism industry is rapidly moving toward digitalization. Online reservations, cloud applications, digital collaboration, and customer data make day-to-day work more efficient, but they also present new challenges in the area of cybersecurity.
For the UNIZO Tourism Sector Guide , we spoke with our client Joker. As their IT partner, we have been supporting them for many years by providing a secure and reliable IT environment. In the interview, they explain why they deliberately choose an IT partner that thinks along with them, is easily reachable, and ensures business continuity, so they can focus entirely on what really matters: creating unique travel experiences.
- 16/7/2026
Why this industry guide?
Digitalization offers many opportunities for tourism businesses. You work more efficiently, customers expect seamless digital services, and employees need to be able to collaborate securely from anywhere.
But the more you digitize, the more important cybersecurity becomes. SMEs, too, are increasingly facing phishing, ransomware, and data breaches. Even a single cyber incident can have a major impact on your day-to-day operations.
That is why UNIZO developed a series of sector-specific guides to help businesses make the most of the opportunities offered by digitalization, while also focusing on cybersecurity.
The Tourism Sector Guide brings together practical tips, relatable real-world examples, and concrete recommendations to help you make your organization more digitally resilient.
"Cybersecurity is an ongoing priority in our organization. We have noticed that our employees' awareness of the issue has been increasing recently, mainly thanks to training, awareness campaigns, and growing media attention."
That statement shows that cybersecurity today goes far beyond technology alone. Employee awareness and training also play a crucial role in mitigating risks.
Why is a reliable IT partner important for tourism businesses?
As a business owner, you want to focus on your customers, not on IT problems.
Nevertheless, technology plays a crucial role in the tourism sector today. Reservation systems, online payments, Microsoft 365, cloud solutions, and customer data security must always be available and secure.
A good IT partner, therefore, does much more than just solve technical problems. He helps shape the future of your business, prevents problems whenever possible, and ensures that your employees can work safely and efficiently.
The Story of the Joker
As an IT partner of Joker , we help ensure a stable and secure IT environment that their employees can rely on every day.
For the UNIZO Tourism Sector Guide we spoke with them about our collaboration. They explain why they deliberately choose a partner who not only has technical expertise but is also accessible, thinks proactively, and acts quickly when necessary.
Because a reliable IT environment isn’t just about technology. Above all, she gives business owners the peace of mind and confidence they need to focus entirely on their own customers and services.
Why do companies choose Office-IT as their IT partner?
IT should help your business move forward, not hold it back.
That is why SMEs choose Office-IT as their full-service partner for their IT environment. We combine a personalized approach with technical expertise and support businesses with all their IT needs: from infrastructure and cybersecurity to Microsoft 365, cloud solutions, and day-to-day support.
We don’t rely on one-size-fits-all solutions; instead, we listen to your company, your employees, and the way you work. This is how we build an IT environment that is not only secure and reliable, but also grows along with your business.
Want to see the full guide?
In the UNIZO Tourism Sector Guide , you’ll find not only the full interview with Joker, but also practical insights and tips to make your business more resilient in the digital age.
Do you have questions about your IT environment, or would you like to know how your company can operate more securely and efficiently?
What can Office-IT do for your organization?
Do you recognize any of the challenges described in our customers’ stories? Or does your organization have other IT questions?
We’d be happy to work with you to assess the current state of your IT environment, identify the challenges you’re facing, and determine which improvements are relevant for your business.
We are loyal to suppliers who understand us, complement us, and fulfill their role effectively. Because Office-IT is a family-run, medium-sized company, its culture aligns well with Joker’s.
Joker
Mechelen