- IT Solutions
- Monitoring & Maintenance
- Managed firewall
Manage and monitor your firewall
Your firewall is an important layer of security for your corporate network. But even after installation, it requires ongoing monitoring. With a Managed Firewall, we handle all the technical aspects for you: from monitoring and regular checks to support when a problem arises.
Two plans, tailored to the support you need
Both plans include management and monitoring of your firewall. With Professional, we take it a step further: when the monitoring system indicates that an adjustment is needed, we can take immediate action without first asking for your approval. In addition, proactive patch management and more frequent configuration checks are included.
Firewall Standard
Firewall Professional
Connectivity check every 15 minutes.
Monitoring
Pro *
Proactive patch management
Reconfiguration in the event of a machine failure
**
Temporary replacement device
Configuration checkup
Once a year
twice a year
Priority access to the support team
* Monitoring Pro includes proactive monitoring.
** The Standard plan includes only remote services for reconfiguration.
What does our firewall management service include?
A managed firewall consists of several components. Exactly which ones are included and how thoroughly we cover them depends on the package you choose.
Connectivity checks
We perform a connectivity check every 15 minutes. This is how we regularly check whether your firewall is accessible.
Monitoring
With both plans, we monitor your firewall. With the Professional plan, we take proactive action whenever an adjustment is needed. That way, we can take action right away.
Proactive patch management
With the Firewall Professional plan, we proactively install the necessary patches on your firewall to help prevent known security issues. Patch management is also available with the Firewall Standard, but it is billed separately.
Configuration check
We check the configuration annually for the Standard plan and every six months for the Professional plan. This ensures that your firewall remains tailored to your IT environment, even after installation.
Support in the event of machine breakdown
In the event of a hardware malfunction, we will provide a temporary replacement device with the latest version of your configuration. This is how we minimize the impact on your business operations.
Priority access to the support team
On weekdays from 7 a.m. to 6 p.m., you can contact our Support Team with any issues or questions about your firewall.
Not sure which plan is right for you?
The extent to which monitoring is useful depends on your IT environment. We’ll review your situation and recommend the plan that best suits your needs.
These customers entrust their firewall management to us
Looking for the right approach to firewall management?
We’ll assess your IT environment and recommend the Managed Firewall plan that best suits your needs.
WatchGuard firewalls and their accompanying software provide exceptional insight into network traffic and potential threats!
NMBS Logistics
Antwerp