- IT Solutions
- Monitoring & Maintenance
- Workplace management
Keep your employees' workstations up to date
Desktops and laptops require ongoing management: from monitoring and updates to security and support when something goes wrong. With our maintenance plans, you decide how much of that you’ll handle yourself and how much you’ll leave to Office-IT.
Three plans, tailored to the succession planning you need
PC Prio provides you with insight into your workstations through asset management, monitoring, and monthly reporting. Starting with PC Premium, we proactively handle follow-up and also monitor the security of your workstations. PC Omnium also includes remote support services from our Support Team.
PC Prio
PC Premium
PC Omnium
Monitoring
Asset management
Monthly reporting
Proactive response to alerts
Proactive patch management
*
Endpoint security monitoring
Priority access to the support team
Remote support team services included
* PC Prio must always be supplemented with periodic on-site maintenance days for, among other things, patch management.
What do we include in the management of your workspaces?
The three plans differ in the extent to which Office-IT handles maintenance, updates, security, and support. Below, you can see what that means in practice.
Monitoring
We monitor the performance and capacity of your workstations and provide monthly reports on them. Starting with PC Premium, we take proactive action in response to alerts.
Asset management
We maintain an up-to-date inventory of your workstations, including device and warranty information. Changes are logged so you can keep track of the devices within your organization.
Monthly reporting
You will receive a monthly report on the status of your workstations. Among other things, you’ll get an overview of performance, capacity, and warranty status. Starting with PC Premium, the reports also include information about antivirus and patching.
Proactive patch management
With PC Premium and PC Omnium, we manage patches for Windows and related applications and deploy them at scheduled times. That way, your team won’t have to organize the follow-up on its own.
Security follow-up
With PC Premium and PC Omnium, we monitor the endpoint security of your workstations. We monitor the alerts and take action when necessary
Priority access to the support team
Our Support Team is available on weekdays from 7 a.m. to 6 p.m. We can provide remote support for your workstation via a secure connection. At PC Omnium, the Support Team’s remote services are included in the monthly fee.
Not sure which plan is right for you?
The extent to which monitoring is useful depends on your IT environment. We’ll review your situation and recommend the plan that best suits your needs.
These customers entrust us with the management of their workstations
Which approach is right for your workspaces?
We’ll assess how much of the follow-up you want to handle internally and what kind of support you expect from Office-IT. We’ll recommend a maintenance plan that fits your needs.
From now on, we no longer have to worry about keeping our PCs up to date or about alerts being generated, because Office-IT monitors everything remotely and takes immediate action when necessary.
Atraxion
Aartselaar