- IT Solutions
- Monitoring & maintenance
An IT environment that keeps running
Your IT is crucial to your day-to-day operations. That’s why we continuously monitor your systems and provide the support and maintenance that best suits your business model.
This way, we minimize the risk of unexpected problems and ensure that your IT remains stable, high-performing, and up-to-date.
Why choose monitoring & maintenance
Identifying problems faster
We detect anomalies and potential problems early on, so that timely action can be taken.
Always keeping an eye on things
24/7 monitoring of your systems, both on-premises and in the cloud.
Follow-up according to your formula
Depending on the plan you choose, you can decide for yourself what happens with a report, or we can handle the follow-up and take action.
Greater continuity
By actively monitoring your IT systems, we reduce the risk of unexpected problems and downtime.
Our monitoring & maintenance services
From your central IT infrastructure to your employees’ devices: we monitor and maintain the various components of your IT environment.
(Pro)active monitoring
We monitor your IT environment 24/7 and detect anomalies and potential issues as quickly as possible. You can choose from two options: with monitoring, you receive a notification and decide for yourself what action to take next. With proactive monitoring, we handle the follow-up and take action when necessary.
Firewall management & maintenance
A firewall must not only be configured correctly, but also maintained and monitored.
We monitor your firewall and ensure that it remains up to date and properly configured.
Workplace management
We keep laptops and desktops in top condition.
You can choose from 3 different maintenance plans, tailored to your needs and the IT expertise within your organization.
This is how we work
1
Inventory
2
Monitoring
3
Maintenance & action
4
Adjustments
1
We map out your surroundings
We assess which systems, devices, and network components need to be monitored and tailor the monitoring and maintenance to your IT environment.
2
We monitor continuously
Our monitoring software keeps an eye on your IT environment 24/7 and flags anomalies and potential issues.
3
We maintain and take (pro)active measures
We’ll perform the necessary maintenance. If our monitoring system detects an anomaly or a potential problem, the next steps will depend on your plan. You can follow up on the report yourself or have us handle it, or we can proactively take care of the follow-up.
4
We monitor and make adjustments
Your IT environment is evolving. That is why we continue to monitor its performance and adjust our monitoring and maintenance as your environment or needs change.
Looking for a partner for your IT management?
Would you like to know how we can proactively monitor and maintain your IT environment? We’d be happy to help you determine which plan best suits your organization.
I would like to express my appreciation for the speed and dedication with which Office-IT made this update possible. Please pass our thanks to the right team for the way you handled this ‘emergency’ within the requested timeframe. There are partners, and then there are partners… In this case, you deserve a medal for the enthusiasm and focus with which you solved the problem.
Lineas
Brussels